I emailed one of our new providers earlier today.
I received the following email about 5 minutes ago.
Our name is spelt wrong in the directory. Should be XXXX not XXXY.
So they let me know that I entered the name wrong by one letter.
But did you read their email? Instead of typing in SPELLED, they used SPELT.
Uh...thanks for catching my error. How about you check your own?