And then the repair guy came out last Monday?
How he analyzed the issue and we had to get a new part?
What I failed to mention to you was that the guy was scheduled for the repair between 8am - noon. I'm not complaining about the time. It was fine. The guy came around 10:45am. Definitely not 8am, right?
Today's 2nd visit was scheduled for the same timeframe, 8am - noon. I got a call at 8:07am.
Repair Guy: Hi. This is Stan with GE?Y'all? When I scheduled the appointment with him last Monday, I told him I drop the kids off in the morning. That I normally get home by 8:15am. I guess he didn't make a note of it. He just was there at my front door ringing and ringing. But I should be happy that he didn't just leave after ringing the doorbell a couple of times. Which (sadly) has happened with other service repair professionals (can you hear the sarcasm off of that title?).
Repair Guy: You've got a scheduled repair this morning. I'm here ringing your doorbell and nobody is answering.
Me: I just finished dropping my kids off. I'm 2 minutes away.
Repair Guy: Okay.
Who would have guessed that the guy who came almost 3 hours after the start of our scheduled repair last week would come right on the dot for this one? Would you have guessed that? Not me. I figured that I was safe with my 15 minute window of "lateness". [shaking head]
But they're "fixing" it. Actually when I went into the garage, they were still in the midst of dismantling it.
down and out
Hopefully they'll be able to get it all fixed up. I seriously need to do some laundry!
------------ UPDATE @ 9:45 a.m. --------------------------------
You see the guy in the beige shoes? He's holding the back drum of my washing machine. They removed that piece and put in a new piece.
Right now? They put in the new piece and are test running the washer outside (without water).
And it STILL sounds AWFUL.
Still sounds rough and too loud.
------------ UPDATE @ 10:10 a.m. --------------------------------
The repair guys are gone.
My washer is still in the garage (not inside my laundry room).
They've ordered another part for the washer.
Apparently, we need a new inner stainless steel drum.
And the new part? Generally takes a week to arrive.
The repair guys said IF the part comes in by Friday to give them a call and they'll try to fit me in before the weekend. One of the guys lives about 4 miles away.
So I'm without a washer for another 5 days at a minimum.
I knew I didn't like this washer when we bought it 4 years ago!
I wanted this one. It's a larger washer - 4.0cu ft instead of 3.1cu ft.
This is how I wanted my laundry room to look.
But alas. We've got the smaller washer. With the smaller doors. The washer where I can't wash our king-sized comforter in.
Looks like I'll be at the laundromat again this week. Oh fun!